Returns and Exchanges

We gladly accept cancellations

Request a cancellation within 24 hours of purchase

Return and Exchange Details

We accept returns on non-custom and non-personalized products when notified within 24 hours of shipment arriving.

We do not accept returns on any customized products or personalized products.  Before sending out each bed we triple check to make sure it is exactly what you ordered. Because each of our beds is custom-made, we cannot accept any returns on custom or personalized products.  If your shipment arrives damaged please notify us within 24 hours of receipt.